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tv   Communicators at CES on the Hill  CSPAN  September 4, 2017 8:00am-8:31am EDT

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[inaudible conversations] >> host: and "the communicators" this week is on capitol hill. this is for the consumer technology association, ces on the hill, a mini trade show where tech companies bring their concerns and their technology to
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the show to members of congress. this week on "the communicators" we'll talk with members of congress as well as some of the companies, and we'll also showcase some of the latest technologies. gary shapiro's the ceo of cpa which is sponsoring this show on capitol hill. what's important to bringing these companies to capitol hill to meet with legislators? >> guest: well, we have a couple dozen companies, and we wanted to give the members of congress a quick, easy sample of what we do every year in about las vegas with 2.5 million square feet. we want them to see innovation happening that's happening in the u.s., life-changing innovation whether it's health care, it's car navigation, it's in health and safety, so many other things so they understand the decisions they make have real-life consequences. >> host: so, mr. shapiro, what's your early impression of the trump administration and the tech community?
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>> guest: i think the trump administration wants the tech community to succeed. it measures itself by the stock market, that's important. we're seeing positive action on nafta, rewriting it in a way which will not be harmful to the american industry. also we're seeing movement on overregulation, which is great for the tech industry. and we're also hopeful there'll be tax reform. >> host: what about the fcc? early signs from the fcc? >> guest: the fcc chairman has redefined what the commission is doing in a very positive, pro-business way, focusing appropriately on regulation, focusing on privacy. it's not the big power grab we had under the fcc chairmanship of tom wheeler, frankly, which went absolutely wild in trying to regulate everything that touched the internet. we are more comfortable with the fcc focusing on privacy. that's a regime that just about
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everyone in washington is comfortable with. >> host: at the front of this exhibit is a great big map of the u.s. listing all the jobs that each state has that are supported or directly related to the tech community. when's the aggregate -- what's the aggregate number? do you know offhand? >> guest: i believe it's over 12 million jobs directly and indirectly, that includes the retailers at best buy who sell technology to the workers at apple and sony lek doings and intel and qualcomm and nvidia and others. literally every state has a technology presence of supporting jobs. >> host: finally, donald trump wants to bring jobs back to the u.s. he has said. is that something the tech community can feasibly do? >> guest: absolutely. because we have jobs which are being unfilled today because we are not training our kids in software development, in s.t.e.m. the way we should be. we are, we have great universities. we're getting kids from around
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the world, the smartest people to come here, then we're kicking them out. we have literally millions of jobs that are open today, and it's forcing our companies to go overseas. if we can't import those people with skills or train the people ourselves, we have to go overseas. we're focusing on that in a may 3rd conference that, yes, tech is disruptive, tech does cost jobs. certainly, taxi drivers and hotel workers are being affected by airbnb and uber and lyft, and self-driving cars are going to affect a lot of the transportation industry. but we're also creating a huge number of jobs in robotics, and all sorts of new businesses are being created and fueling different types of jobs and higher paying jobs. >> host: gary shapiro runs cpa which sponsors the annual ces program out in las vegas. >> guest: absolutely, thank you. [inaudible conversations]
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>> host: and joining us on "the communicators" is -- [inaudible] from microsoft -- >> guest: we're trying to solve the problem, we're trying the -- [inaudible] convert it to speech in 60 other languages. we are trying to communicate -- >> host: now is this a product that's on the market now or available for people to download? >> guest: yes. this product's on the market as of december 2016, android or windows -- [inaudible] >> host: so what's the importance of you being here on capitol hill to show members of congress this product? >> guest: translation is important when it comes to -- [inaudible] whether it's talking to immigrants, whether it's
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tourists, whether it's -- [inaudible] libraries that need to provide their services, language barriers are something that government officials come across on a day-to-day basis. [inaudible] acceptable to -- [inaudible] >> host: and your colleague, john farmer. mr. farmer, what is your role here with microsoft? >> guest: i work on technology -- [inaudible] and we're really connecting the company to the problems and challenges communities face. i'm based in new york, we've got colleagues around the country, and we're trying to make it available -- [inaudible] be. >> host: all right. you're going to give us a demonstration, all right? >> guest: absolutely. let's do it. >> host: let's go. do your thing. [inaudible conversations] >> host: so what did you just do there? >> guest: you spoke spanish to your phone. >> guest: so you see -- [inaudible] translation of everything i say coming right here. you've got chinese translation in the middle and spanish
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translation on the left. so somebody can customize their -- [inaudible] to a language they understand. cut off on us, but what that means is it brings out language barriers. it allows service to one another. it can allow someone who lives here in the u.s., maybe has their entire life, access to their community in a way they didn't -- >> host: okay. so you spoke spanish into your phone, and it went directly to this screen, translating it into three languages, is that correct? >> guest: ing and it can do many more. it translates up to 60 languages currently. expanding all the time. the translation quality is very impressive due to technological breakthroughs that just happened in the last year or two. >> host: such as? >> guest: you hear about artificial intelligence all the time. this is an example of artificial intelligence in action. these technologies are coming out of microsoft research and have gone to our product team in washington, turned into what you see today and made available to
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etch on their phone -- everyone on their phone. >> host: microsoft is a for-profit company. how do you make money on a product like this? >> guest: there are commercial use cases like in a boardroom setting or for tourism, but there are also social uses. people need to get a driver's license, somebody might be in a hospital, make sure that they get directed to the right place. there are language barriers every day all across the country. so we want to make sure while we'll making this available to the business world, to individuals directly, we're also making it available to communities to address their language barriers. >> host: so if i went to your app store right now, could i download it to my phone? >> guest: absolutely. any download of your choosing, download microsoft translator. [inaudible conversations] >> host: majority whip steve
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scalise, what are you doing here on the hill? >> guest: i used to write software for a living before i came up to congress, so it's always great to see what consumer electronics has, the latest technology. i'm a big fan of technology, so great to see these new gadgets that consumers will probably start seeing over the next year or two. >> host: what's the importance of bringing these companies to capitol hill? >> guest: i think, number one, it shows just what kind of great innovation we have in america. and a lot of the products that are used all over the world, one thing america has done so well is lead the world in technology and innovation. so you get to see the front end of things that'll help make people's lives easier over the next few years and then, of course, it's really important to the economy. we're making policy. we need to make sure we're not -- [inaudible] in this technology industry that's been one of bright spots of our economy for years. >> host: is there bipartisan agreement on a lot of the issues that affect the tech community? >> guest: there really is. i've actually gotten to be
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really good friends with anna eshoo who represents silicon valley, we've worked together on issues relating to the technology field. and i think in general you see such a growth in this industry, the fact that we are undisputed the world leader in innovation, and a lot of the products that people use all around the world are ideas that came out of people here, maybe a college dropout in america that's going to be the next tech billionaire. that's something that america has truly led in and needs to continue to be the world leader in. >> host: according to cca's chart at the front of this exhibit, about 150,000 jobs in louisiana are supported, are tech-related jobs. what kind of jobs are they? >> guest: we have a growing technology field in louisiana. the city of new orleans has become a hub for young people that come in and start up businesses, come up with innovative ideas. you know, you see it all around the country, but it's a growing field. the younger kids especially with virtual reality, with just ease of use that kids have of pucking
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up gadgets -- picking up gadgets and learning how to use technology, it's providing a lot of great opportunities and a lot of start-up companies. we're glad that south louisiana's been part of that. >> host: when it comes to policy, what are you hearing from these companies? >> guest: i think the biggest thing is they want to make sure the government doesn't impede their ability to grow and create innovative products. when you look at the federal communications commission, the fcc has a lot of involvement in how technology is governed. i've always said that i think one of the reasons the technology industry has done so well is that they innovate faster than government can regulate and figure out how to slow them down. you want to make sure that regulations are fair and even-handed, but you also want regulations that don't impede innovation. the too often washington gets in the way, and we find as legislators to get washington out of the way so these great world leaders can continue to innovate.
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>> host: steve scalise is house majority whip in the house of representatives. >> guest: thanks a lot. [inaudible conversations] >> host: and now on your screen is brendan shulman of a company called dji, what is that? >> guest: the largest manufacturer of personal and professional drones what some people estimate to be a 70% market share. >> host: how big is the market at this point? >> guest: i think it's really growing a lot. we've seen tremendous interest especially since the faa finalized their rules for commercial operation last august. they said there are about 35,000 pilots who have taken the test and passed it -- >> host: and they fly commercial for what kind of companies? >> guest: really it's a whole range of activities, everything from search and rescue to fire fighting, infrastructure inspection, agriculture, you name it.
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one of the best pieces of news i can share with you is we did a study a couple weeks ago that found at least 59 lives have been saved using drones like these. >> host: what kind of regulations are there to fly a drone either commercially or privately? >> guest: so the rules for flying recreationally are actually pretty simple, and they're all available either on the faa web site or the know before you fly campaign. and those include notifying the airport if you're within five miles of the airport, keeping the drone within visual line of sight, rules like that. sort of common sense. if you want to fly for commercial purpose, it's not that hard to get a license from the faa. about 91% of people who take the multiple choice test pass. it really asks you things like air space, things you can learn about in about a day or two if you take an online course. >> host: washington, d.c. where we are right now is a no-fly zone for drones, isn't it? >> guest: right. >> host: pretty far out. >> guest: right.
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so one of the things we've done with our technology, and we've been around for ten years, and we really want to push the envelope not just in terms of the capabilities, but also the safety features. so we've had for four years gps-based geo-fencing. it's not going to turn on, you're not going to get the motors spinning. if you're near an airport and you try to fly into the airport, it's going to stop you. we also added nuclear power plants and prisons because we're concerned that people not fly drones inadvertently near places that are dangerous. we have automatic return to home, and in the latest drone, this is the -- [inaudible] we've got these two extra cameras on front that sense the environment, they build a 3-d computer map of obstacles and automatically avoid it. so when it sees a building or a person, it's going to stop and hover instead of hitting it. so these are the ways in which we're contributing to safe operating environments for these products. >> host: what kinds of questions
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have members of congress asked you about this and maybe about policy? >> guest: well, i think they've been very interested in what they can do to help support the industry. i think everyone recognizes there's tremendous benefit in drones. like i said, 59 lives saved already, not to mention all the money and expense of trying to do things a different way. we have researchers that are helping save the whales. i think members of congress want to know what can we do to help support the great industry, and i'm glad to say that it's already happening. the innovation's already here. we're working very closely with the faa on the reasonable rules that we'll need going forward, things like night operation, flight beyond digital line of sight, flight in controlled air space so that the drone advisory committee that the faa has set up, i'm on that, and we're working together to create the reasonable rules that we need so we can continue to innovate. >> host: you've got two other models here. what's the difference in these? >> guest: sure. so this one's fire i, it's really more of a commercial or
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hollywood platform. it can fly faster, it's easy to do two-camera operations so one person can fly and the other is controlling the camera. if you have a high-moving car, you can keep the car within the frame while someone else is flying. that'll go about 40 miles an hour, or 45 miles an hour. and over on this end is really the phantom iv, and this is more of a introductory model. really the main difference is the camera. the camera's a very capable sensor 4k camera, so this is really popular among real estate agents and even just families that want to capture maybe a family reunion, or they're out on vacation and want to test the mountainside and do what we call a droning. >> host: do you hear from people in the washington area or new york city area there's a real lockdown on these things? people are complaining that they can't, aren't allowed to fly them commercially or privately?
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>> guest: i think there are people that are so excited about the technology, they don't want to be limited in where they can fly. but i think, you know, we understand that there are places that are appropriate to fly a drone and places that aren't. and so, you know, we try to work on the local governments, state governments, try to figure out what those are. there are ways to fly in new york city. we've had our product launches there, we've had demonstrations for the media there. it's a great place to fly, but you need to be aware of where the airports are, and you need to stay safe. we certainly support that. washington, of course,ing is a very sensitive location, so the gps geo-fencing will stop you. [inaudible] what's really interesting is we have authorized commercial operators including government agencies using our drones to help investigate accidents and things like that in the washington area. so for those customerses, we help them unlock the geo-fencing. there has to be a balancing -- [inaudible] to prevent people from doing things that a may be objectionable. >> host: where are you
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headquartered, and where are these made? >> guest: we have six offices in the united states and several others around the world. like a lot of consumer technology products hike the iphone, these are made in china. a lot of our research and development facilities are there in addition to palo alto, silicon valley and japan. we're really an international company that has a lot of different offices including here in washington d.c. >> host: brendan schulman is with dji, here are some of his products. >> guest: thank you very much. knox -- [inaudible conversations] >> host: and now on "the communicators," we want to introduce you to marni goldberg who works for visa. what to you do for visa? >> guest: i'm the head of public affairs, so i work on communications surrounding government regulations, public policy. we're here today at the ces on the hill to showcase some of the
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latest in payment technology. when you think about paying for things, you think maybe about using a credit card. but as technology evolves, so do the way -- so does the way that we pay for things. this suitcase is a prototype, and it's intended to show you some of the ways in which one might pay for things in the future. for example, you might be able to pay with a fingerprint. fingerprint that would be linked to your account and would recognize your fingerprint -- [inaudible] >> guest: yes, exactly. we also have a prototype in wearables. this is a ring, it's a prototype, but it can be used, for example, to pay in that way. so if you think about it, maybe you're going for a run and you didn't want to take your wallet. if you had a wearable, you'd be able to pay that way. we also have a facial-scanning technology that would literally scan your face, and that would
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recognize you, be linked to your account -- >> host: would you store that information in your phone or where would that be stored? on your visa account? >> guest: yeah. on a few locations. this is intended to show and, obviously, i'll show you now, it's intended to recognize where you are because your phone knows where you are. and then recognize that you're trying to pay for something in the place that your phone says that you are. and you can combine any of these types of authentications to have a two-factor or three-factor authentication. >> host: are any of these -- you say these are prototypes. >> guest: that's right. >> host: so nothing is on the market at this point. >> guest: these are prototypes. >> host: now on "the communicators" we want to introduce you to john godfrey of samsung. what is your position with that company? >> guest: peter, i'm the senior vice president of public policy for samsung here in washington d.c. >> host: so you're based in washington -- >> guest: i am, that's right.
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>> host: what are some of the issues that you work on with congress? >> guest: we're very much focused on working with the government to promote innovation in the united states. innovation and invention. so when the government creates an environment that allows companies to invest in manufacturing in the united states like samsung's semiconductor manufacturing facility in austin, texas, and other places, that brings jobs to america. and then i mentioned innovation. a whole lot of what you see here behind me that samsung has brought out is really based on the internet of things. it's the fact that all of our devices now in our home, we carry around with us, our car are connected to the internet, and they're smart. and that means the world becomes much more customized, more responsive to your life. it really empowers people to live in new ways, and it's all because of that internet connection.
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>> host: so because of that internet of things, a couple of the issues you probably focus on include privacy and cybersecurity, correct? >> guest: absolutely. privacy and cybersecurity are really important. especially as more and more of our lives become interconnected. it's really important to have solid cybersecurity. one of the things that samsung brings to the table and we have in our galaxy s8 phone just announced last week, it's about to come out on the market on april 21st, this phone has knox security built in which is hardware-based and root of trust which enables the phone to be very, very securely locked down so that software can't, like, malicious software can't be installed on top of it. so that kind of hardware-rooted security is important for phones, for the internet of
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things, for refrigerators, for connected cars. and that's really the evolution that's happening in cybersecurity right now. >> host: what are you hearing back from congress on these issues? >> guest: oh, we're hearing that congress is paying a lot of attention to cybersecurity and privacy. of course, we want constituents as well as american businesses to be protected. but most important we're hearing congress wants to view industry as a partner, that it's a public/private, collaborative partnership. and what that means in practice is that the experts in technology develop the technical standards, develop the security guidelines through a collaboration with government. in particular, the department of commerce and the national institute of standards and technologies. it's really been at the forefront of developing cybersecurity guidelines that are really useful for industry. >> host: well, that's an area where you would work with your
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competitors like lg or apple, correct? >> guest: yeah. this is an area -- cybersecurity is something where all of industry comes together along with government to try and develop really standards-based solutions that will help secure our infrastructure and make people's lives more secure. >> host: mr. godfrey, you wanted demonstrate a product. >> guest: i do have one security feature that i'm going to try and demonstrate for you right now. this phone, the galaxy s8 hits the market april 21st. it's the highest end phone samsung has ever made. it's our new flagship phone, we're very excited about it. it's got this beautiful wrap-around screen, really a fantastic display. it also has the knox security hardware that i mentioned earlier. so the phone has not only a fingerprint reader on the back, but it also has an iris scanner on the front. so you can program it to open
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only with your eye. you just glance at the phone, and it unlocks, and no one else is able to unlock it. so that means your data is secure. also the applications that you use like mobile payment that you can use to tap and purchase things, it's locked down with your fingerprint or with your irises. so it's really important for deterring crime. >> host: how long does it take to develop something like that? >> guest: oh, samsung is investing in new technology constantly. you know, this industry is so competitive and so innovative that you really have to always be looking years down the line. some of the technologies in this phone were developed in our research labs in silicon valley, california. some of the chip technology comes from our semiconductor manufacturing and design in austin, texas. and it's a very long-term commitment that samsung has made to be innovating in the united
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states. we've been in the united states for almost 40 years. >> host: you had one model of phone that was banned from u.s. airlines for a while. is that a -- [inaudible] >> guest: the note 7 phone that came out last fall is, for. [applause] anytimely, it's -- fortunately, it's behind us. the phone, as everybody knows, was recalled by samsung in collaboration with the consumer products safety commission. and i'm happy to say that the recall was incredibly successful. we've gotten back more than 98% of the phones which is really an unprecedented rate of recall for a product that sold in the millions. and we achieved this by messaging consumers directly on the device itself so that they were constantly aware that they needed to take that phone back. and we're very happy that they did. >> host: john godfrey, senior vice president, public policy
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for samsung electronics. >> host: congressman darrell issa, you used to run the organization that's sponsoring this tech fair, correct? >> guest: i was chairman of the organization, came up through the ranks and thoroughly enjoyed my time making consumer electronics products. >> host: so you're here on capitol hill now as a congressman, and you've got all these companies here. what are you hearing from them? >> guest: optimism on many, many things; the fact that they may be able to produce more products here in america. and pessimism on some of the proposals. obviously, many of these companies are concerned about a trade war. they want to make sure that any tax changes are positive to bilateral trade. those are some of the ideas. but really what this is about is innovation, particularly some of the areas in which the government needs to stay out of the way of new and exciting products that are coming to the market.
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of. >> host: you're an innovator in your past. what was the product? >> guest: well, i manufactured car security from almost the dawn of it, and then transitioned into home and car audio products, things of that sort. but it was an evolving era as we were making products smaller and coming out with denser and denser chips. today that's been taken to the next level which is amazing. the micro capability, the smaller power. what used to be, if you will, state of the art radio transmitters today are taken for granted -- [inaudible] >> host: is the u.s. competitive when it comes to manufacturing these products? >> guest: we're competitive when it comes to innovating. we are currently falling behind when it comes to the ability to manufacture. some of it is an absence of flexibility. some of it -- flexibility in the sense that far eastern lines often are set up to be able to
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produce quickly small amounts of product. if you're on a life cycle of less than a year, you need to be able to get to market with that innovative product and then obsolete it with your next product. often that requires tool and dye that works faster. and in america, that's one of the areas we lost first. so we can regain a lot of that. we're good in the long run. if you set up a line for forever, so to speak, we can be competitive. but fast and flexible is one of the things we have to regain. >> host: how important is tech and tech jobs to your district outside of san diego? >> guest: well, to california and to my district particularly, textiles are critical. we're not a heavy industry area. we're more, we're far more likely to be the next location for telecommunication design or for bio or pharma research, so we tend to have a high-skilled worker, highly educated and a need for the support agencies that go with that. >> host: darrell issa,
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republican from california. thank you. >> guest: thank you. >> you've been watching "the communicators" on c-span, looking at new technology at ces on the hill in washington d.c. if you'd like to see some of our previous programs, go to >> c-span, where history unfolds daily. in 1979, c-span was created as a public service by america's cable television companies and is brought to you today by your cable or satellite provider. >> and welcome to the washington, d.c. convention center and the 17th annual national book festival. booktv on c-span2 will be live with authors all day. you'll hear from former secretary of state condoleezza rice, pulitzer prize-winning


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